Our conflict resolution courses equip employees with the skills to deal with dynamic and challenging environments.
In conjunction with major UK employers, Ram Training Ltd have developed a bespoke training course to support and enable team members to deal with unforeseen violence.
The course is a combination of education, theory and practical training. Conformation will involve realistic scenario based training exercises. There are 2 main areas of training conflict resolution and breakaway techniques. Conflict resolution will comprise of 2 classroom periods followed by a role play exercise. Delegates will be expected to involve themselves in professional discussion and other feedback to the group. Breakaway techniques will involve 3 x classroom periods. Delegates will learn how to use a number of breakaway techniques to help them extract safely from a difficult situation. Confirmation will be an outdoor scenario based exercise. Delegates will all be issued with a course hand-out so there will be no requirement to take notes.
Conflict Resolution is the ending of a disagreement between 2 or more parties in a controlled manner that is fair and reasonable for all parties concerned (including you and another. Dealing with Challenging Behaviour makes up part of the subject, when you are dealing with conflict and aggressive or challenging behaviour that is brought about by working with an individual or group of people who due to an illness or condition act in an aggressive and or a challenging manner. When working with this group you need to be aware that some techniques will be of little use, in this situation you need to concentrate on the techniques that are appropriate to the individual / group setting that you are working with.
What is a breakaway technique? Breakaway is a general term used for a technique that is designed to extract the individual from a hold / grab / strike from an aggressive person. Breakaway Techniques are designed to allow the individual to escape from a physical attack without aiming to cause any harm to the aggressor, they are not to be confused with personal protection techniques, and they are sector specific in a lot of cases. But whilst the techniques are designed to be as safe as possible you must remember at all times any physical Breakaway Technique carries an inherent risk. You must ensure that the physical force used is reasonable and effective in releasing the person from the physical assault.
When would you use Breakaway Techniques?
The question when you would use a Breakaway Technique, can only be answered when you are in that position, the main point to remember is that any physical technique is your last resort. You would use a Breakaway Technique when your safety or the safety of others in compromised to a level where you or others feel unsafe.
What is reasonable force?
A person may use such force as is reasonable in the circumstances for the purposes of:
- Self Defence
- Defence of another
- Defence of property
- Lawful arrest
Benefits for your company
Benefits for your company
Next Steps See what other employers have to say about our courses through our online case studies. Even better, enter your details below and we will contact you.
See what other employers have to say about our courses through our online case studies. Even better, enter your details below and we will contact you.